Refunds & Returns Policy
At MD Peptides, we uphold strict quality control standards to ensure the integrity and reliability of our products. We understand the importance of delivering high-quality peptides for your research needs. However, due to the sensitive nature of these items, our Refunds & Returns Policy states that we cannot accept returns once you purchase products. This policy protects the quality and safety of the items we provide, ensuring you receive only the highest standard of research materials.
If you receive your order with missing, incorrect, or damaged items, please contact us immediately. Our dedicated customer support team will assist you and resolve any issues promptly. Simply email us at info@mdpeptides.com with your order details and a description of the issue, and we will quickly rectify the situation. We prioritize customer satisfaction and will make sure you are fully satisfied with your experience.
For cancellations, please submit your request via email before we ship your order. Once we dispatch your order, we cannot process cancellations. We recommend reviewing your order carefully before confirming your purchase to avoid potential errors.
If you have any questions or concerns about your order or need assistance with our Returns & Refunds Policy, feel free to reach out to us at info@mdpeptides.com. We are committed to providing exceptional customer service and will address your inquiries efficiently. Your satisfaction is our priority, and we aim to provide a hassle-free shopping experience.
Thank you for choosing MD Peptides. We look forward to continuing to support your research with high-quality peptides and reliable customer service.